FAQ

Do you have questions about our cattery services? Below is a list of some of the frequently asked questions of our customers.

Here are Frequently Asked Questions -

The most crucial thing to bring is an updated vaccination record of your cat. We will supply all clutter trays, bowls, bed linen, playthings and also foods, however are motivated to bring the playthings and bed linen of your cat if you desire.

Do not worry, due to the fact that cats can adapt to their atmosphere. As long as they fit, well looked after and also fed, they are flawlessly fine.

Certainly. If your cats get along well, we suggest you to board them together

Cattery 365’s cattery provides heated beds. You can feel confident that your family pets will certainly fit as well as warm at all times.

Yes, we encourage you to bring treats and also toys. However, we can’t ensure their secure return should your pet ruin them.

Every cat at Cattery 365 is given with a clean bed, however you’re welcome to bring the bed linen of your own cat if you such as. Nonetheless, we can not guarantee their safe return ought to your cat damages them.

In the event of your feline close friend falling ill, our neighborhood vet will address make an evaluation. Any costs sustained will certainly be paid at the duration of therapy and also will certainly be included in your boarding invoice. Wherever feasible, you’ll be telephoned and kept upgraded of any kind of treatment needed.

Yes, you can, but we require 7 days notice in case of termination. Remember that cancellations with less than 7 days notice will incur complete cost equilibrium to be paid. When the collection could be resold, a complete or partial refund might be offered at our discretion depending upon the situation.

There’s no requirement for you to worry due to the fact that Cattery 365 pride ourselves in our persistence, expertise and also care in making every guest feel cared for, unique and also kicked back. Even nervous cats will resolve in a snap.

Any kind of cat that indulges in the freedom of being outdoors in your home will absolutely require to get used to his/her short-term accommodation whilst you are away. They will certainly get lots of interest as well as additionally will require points to have a good time with to keep them energetic as well as prevent monotony. Continuously bear in mind to bring great deals of toys to promote their passion.

We have numerous entirely inside cats that remain with us that are completely pleased as well as likewise in your house in the cattery. The within section warranties that they can stay comfortable as they are utilized to in your home, whilst there are great views and fresh air for them to get a kick out of. The spaces look onto a security as well as safety hallway which supplies protection against the elements whilst not restricting their outdoors sights.

Our cattery abides by stringent regulations that state that all cats in the treatment of a cattery need to never ever have any type of kind of contact with one more cat throughout their remain. This minimizes any type of type of wellness and health danger as well as additionally guarantees that a high standard of infection control is kept. Every cat remains in the tool throughout of the keep as well as is not also allowed out right into the safety and security as well as security passage under any type of kind of scenarios.

Good deals of our customers have never ever before utilized a cattery in the past often because they have never found one they more than happy with. We have great deals of ‘first-timers’– from little kittens to truly elderly cats and also they normally settle very well with the right therapy as well as focus. We also have a high level of returning clients and also get a lot of referrals from a variety of veterinarian teams in and around Dalry. A lot of customers entail us via ‘word of mouth’ suggestions.

There are numerous reasons for individuals to call for to make use of a cattery and we are constantly pleased to discuss any type of exclusive scenarios as well as to give advice to customers without dedication. We furthermore very encourage brand-new or prospective customers in advance as well as check out the cattery to ensure that they can see the facilities and also countryside settings that we supply. It likewise provides a opportunity for them to satisfy us as well as to speak concerning their cat’s demands.

Yes most definitely, the last factor we desire is for you to go away on holiday as well as also are afraid. One of the most practical approach is to email nevertheless a phone call is terrific nevertheless please attempt to constrict those to our opening hours. We are also pleased to publish pictures on our Facebook Group throughout their check out, if you have in fact made a booking with us you can join and additionally connect.

Yes obviously. We have countless regular site visitors with a range of unique needs. Numerous of our guests need insulin shots, some have physical disabilities. We have a ramp we can affix to help your cat in accessing better areas as well as the easy design of our cabins has actually verified to be matched to blind cats. We are also pleased to fit cats with behavioral problems. We will certainly always take our lead from you pertaining to simply how you prefer us to approach your cat. Do not think twice to contact us to discuss any kind of kind of special requirements your cat could have.